Privacy Policy

1. Overview

MailLogic.io provides custom domain email forwarding, SMTP sending, API sending, DNS verification, usage logging, and billing features. This Privacy Policy explains what we collect, how we use it, and how to contact us.

2. Information We Collect

• Account information, such as your Google sign-in email address, authentication user ID, profile information returned by Google, and account settings.
• Billing information processed through Stripe, such as Stripe customer ID, subscription ID, plan, billing status, billing periods, and related webhook events. We do not store full card numbers.
• Domain and email configuration data, such as domains, DNS verification records, forwarding addresses, SMTP accounts, API keys, and block lists that you configure.
• Email delivery metadata, such as timestamps, queue IDs, message IDs, sender and recipient addresses or domains, client IPs, authenticated SMTP users, API key IDs, spam scores, delivery direction, server type, and blocked reasons.
• Operational logs and security data, such as IP addresses, request metadata, browser or device information, and error logs.

3. Email Content

MailLogic processes email content as needed to provide forwarding, SMTP delivery, spam filtering, abuse prevention, and security. The dashboard is designed around delivery metadata and does not intentionally store message bodies as normal product records unless a specific feature requires it.

4. How We Use Information

• To create and secure your account.
• To provide email forwarding, SMTP sending, API sending, DNS verification, logs, and dashboard features.
• To process subscriptions, enforce plan limits, and handle billing status through Stripe.
• To detect spam, phishing, malware, abusive sending, account compromise, and other harmful activity.
• To troubleshoot, monitor reliability, improve the service, and respond to support requests.
• To comply with legal obligations and enforce our Terms of Service.

5. Service Providers

We use third-party service providers to operate MailLogic, including authentication, hosting, infrastructure, billing, DNS, logging, monitoring, and email-related services. These providers process information only as needed to provide their services to us.

6. Sharing

We do not sell your personal information. We may share information with service providers, when required by law, to protect MailLogic and its users, to investigate abuse, or as part of a business transfer such as a merger, acquisition, or asset sale.

7. Security

We use technical and organizational safeguards designed to protect account, billing, domain, and email metadata. No internet service can guarantee perfect security, but we work to limit access, monitor abuse, and reduce unnecessary data retention.

8. Retention

We retain information for as long as needed to provide the service, maintain security, comply with legal obligations, resolve disputes, and enforce agreements. Some operational logs and abuse-prevention records may be retained after account closure when necessary to protect the service.

9. Your Choices

You may update account settings, delete configured domains or keys, cancel billing through Stripe where available, or contact us about account deletion or data questions. Some information may need to be retained for legal, billing, security, or abuse-prevention purposes.

10. International Use

MailLogic may process information in countries where we or our service providers operate. By using MailLogic, you understand that information may be processed outside your country or region.

11. Changes

We may update this Privacy Policy as the service changes. The effective date above shows when this page was last updated. Material changes may be announced through the dashboard, the website, or another reasonable method.

12. Contact

Questions about this Privacy Policy can be sent to [email protected].